Hourly wage will be determined based on relevant work experience.

Job Description:

We are seeking a energetic and customer-oriented individual to join our team as a Front Desk Receptionist. As the first point of contact for our customers, you will play a vital role in creating a positive and welcoming experience. Your responsibilities will include:

Key Responsibilities:
Greeting customers with a warm and friendly demeanor as they enter the shop.
Assisting customers with inquiries, scheduling appointments, and providing information about our services.
Managing incoming calls and directing them to the appropriate department or team member.
Maintaining a tidy and organized reception area.
Processing payments, invoices, and receipts accurately.
Coordinating with the service team to ensure a smooth flow of customer appointments and vehicle handovers.
Using your basic knowledge of cars to engage in straightforward conversations about automotive issues and services.
Supporting administrative tasks such as data entry, filing, and maintaining customer records.
Ensure comprehensive re-delivery check of customer vehicle,



ensuring cleanliness and that all items identified for service/repair have been carried out appropriately on time.

Qualifications:
Fluent in Cantonese, Mandarin, and English to effectively communicate with a diverse customer base.
Basic knowledge of automobiles to engage in casual conversations about automotive topics.
Excellent interpersonal and customer service skills.
Strong organizational abilities and attention to detail.
Proficient in using computer systems and software for data entry and administrative tasks.
Previous experience in customer service or receptionist roles is a plus, but not mandatory.

Application Instructions:

To apply, please submit your resume along with a brief cover letter detailing your interest in the position and relevant experience. We look forward to reviewing your application.

Job Type: Full time

Pay: $18.00-$22.00 per hour

Ability to commute/relocate:
Markham, ON L3P 1W7: reliably commute or plan to relocate before starting work (required)

Experience:
Front desk: 1 year (preferred)

Language:
Cantonese (preferred)
Mandarin (preferred)

Work Location: In person

📌 Automotive Receptionist Markham (Canada)
🏢 MARKHAM LAIDLAW AUTO CENTRE
📍 Canada