Your ResponsibilitiesYou will be responsible for day-to-day website operations, issue resolution, and implementation. For Website Operations & Maintenance you will:Product activation/deactivation requestsSpec sheet uploads/removalsCategory configurations (pre-sale, discontinued flags, mappings)MEC page updates and maintenanceFor Issue Resolution & Troubleshooting you will:First line of support for:Order issues (ASW, duplicate transactions, Flexity bugs)Voucher issuesManage and resolve CARL ticketsCoordinate fixes with WhiteCapFor Agency Coordination (Execution Layer) you will:Translate requirements into tickets for WhiteCapFollow up on bug fixes and deploymentsValidate fixes before escalationFor Promotions & Campaign Execution you will:Set up and QA promotionsEnsure correct pricing, timing, and visibilityFor Tool & Platform Maintenance you will:Maintain (Emplifi / Virtual Consultation, Appointedd scheduling tool, Mila chatbot (basic training updates))Support tracking implementation testing cyclesFor SEO & Content Execution you will:Implement SEO recommendationsHandle technical fixes (via WhiteCap)What we are looking forBachelor's degree in business, Ecommerce, Marketing, Digital Commerce, Communications, Information Systems, or a related field preferred5 years' equivalent practical experience in ecommerce operations or digital site managementExperience in ecommerce, digital operations, website administration, online merchandising, or a similar execution-focused roleExperience in retail, direct-to-consumer, or consumer goods ecommerceAbility to manage product activations, deactivations, category changes,



and content/specification updatesClear communicator who can translate business needs into actionable ticketsCollaborative and comfortable working across internal teams and external partnersThe salary range for this position is $70,000 to $80,000 annually. This range is a guideline and may not reflect your exact offer. Factors that will be considered when extending an offer include but are not limited to education, experience, relevant skills, and alignment with market data. $70,000-$80,000MieleFor more than 125 years, Miele has been a family-owned, family-run company. Based on this tradition, a healthy balance between the demands and the appreciation of our employees is very important to us. Besides following our objective of becoming "forever better" which our employees represent with their specialist knowledge, their ambition and with thinking ahead, we want to ensure that everyone can experience and profit from our good working environment here at Miele.Living and passing on our Miele values, as well as working in teams to further develop our innovative products, are important parts of our Miele culture at each of our 50 locations. What does it take for a family‐run company to become world market leader in the premium domestic appliance segment? It takes more than offering average products, run‐of‐the‐mill service or short‐sighted actions. It also requires the aspiration to do it forever better and to be forever better.This stance accounts for a valuable working environment at Miele and the success of our products. Our colleagues can rest assured that those who live up to our standards of quality and professionalism grow personally and professionally. No matter if they are apprentices or managers. Make our claim your challenge - whether in Gütersloh, Melbourne or Singapore!Become one of more than 23,000 Miele employees in 50 countries around the world who are committed to making our products even better every day - and help us to expand our innovation leadership.

📌 Ecommerce Operations Specialist (Vaughan)
🏢 7000 Miele Canada (VG
📍 Vaughan