Job Overview

We are seeking a dynamic and customer-focused Service Advisor to join our automotive team! In this vital role, you will serve as the primary point of contact for customers seeking vehicle maintenance and repair services. Your energetic approach will ensure a positive experience for every customer, guiding them through the service process with clarity and enthusiasm. You will coordinate between customers, technicians, and parts departments to deliver exceptional service while promoting additional maintenance and repair opportunities. This position offers a rewarding opportunity to blend sales skills with mechanical knowledge in a fast-paced, team-oriented workplace.

Responsibilities
Greet customers warmly and listen carefully to understand their vehicle concerns and service needs
Explain repair and maintenance procedures clearly, providing transparent estimates and timelines
Schedule appointments efficiently, balancing customer needs with shop capacity
Communicate effectively with technicians to relay customer concerns and ensure timely completion of services
Upsell recommended services and maintenance plans to enhance vehicle performance and safety
Handle cash transactions accurately, including processing payments and issuing receipts




Follow up with customers post-service to ensure satisfaction and foster long-term relationships

Qualifications
Previous dealership experience or automotive service background is highly preferred
Strong mechanical knowledge or mechanic experience to understand vehicle repairs and diagnostics
Excellent customer service skills with a friendly, professional demeanor
Proven ability in sales, upselling services, and handling cash transactions confidently
Knowledge of automotive repair processes, parts inventory management, and dealership operations
Ability to communicate technical information clearly to customers of all backgrounds
A proactive attitude with the ability to multitask in a rapid-paced environment

Join us as a Service Advisor and be part of a team dedicated to delivering outstanding automotive care! Your enthusiasm, technical understanding, and commitment to customer satisfaction will drive success in this energetic role.

Pay: $18.00-$30.00 per hour

Expected hours: 40.0 per week

Advantages:
Dental care
Extended health care
Life insurance
On-site parking
Store discount
Vision care

Work Location: In person

📌 Service Advisor Saskatoon
🏢 SUBARU OF SASKATOON
📍 Saskatoon