Client Services Coordinator – Senior Helpers Okanagan

$25/hr • Full‐Time • Growth Pathway • Immediate Opening

Senior Helpers Okanagan is hiring a Client Services Coordinator to support our caregiver team, maintain reliable schedules, and ensure smooth day‐to‐day operations. This role is ideal for a registered HCA or experienced caregiver who thrives in a fast‐paced, logistical environment and wants a transparent path to grow into leadership.

About the Role

The Coordinator ensures continuity of care through effective scheduling, some client communication, and hands‐on caregiving support when coverage gaps arise.

Key Responsibilities
Manage daily/weekly caregiver schedules and respond quickly to cancellations
Handle client calls related to timing, logistics, and schedule updates
Support caregivers with logistical problem‐solving
Take light‐to‐moderate client care shifts (8–12 hrs/week) to maintain continuity
Maintain accurate documentation in WellSky
Assist with onboarding and operational tasks




Support community outreach as assigned; including presentations to seniors and community facilities.

What You Bring
Registered with the BC Care Aide Registry
HCA program completion
2+ years senior‐care experience
Solid communication, organization, and follow‐through
Calm, steady professionalism
Reliable transportation; flexibility for occasional evenings/weekends

Hours & Structure
Two‐Coordinator rotation
~23–27 office hours/week + care‐shift supplementation. 30+ hour work week.
Alternating weekend on‐call

Why Join Us
Clear growth pathway into scheduling leadership, operations, or Supervisor roles
Supportive, positive team culture
Health advantages option
Paid vacation
Career development opportunities

Apply Today

If you’re a solid communicator who enjoys coordination, problem‐solving, and supporting caregivers, we’d love to meet you. Interviews are moving quickly.

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