Join Scotiabank as a Customer Care Advisor in Ottawa, balancing your office and work from home for ultimate flexibility. Drive customer satisfaction through first-class service.The Scotiabank Customer Contact Centre seeks a proactive advisor who is passionate about service excellence. In this role, you will assist customers with banking inquiries, providing detailed support and guidance. This position combines a commitment to customer service with opportunities for professional development in an award-winning culture.Key Responsibilities:- Engage with customers via inbound phone calls- Identify specific banking needs and offer tailored advice- Assist clients by solving complaints and navigation issues- Use diverse resources to enhance customer support- Multitask proficiently across several internal platformsRequirements:- Strong passion for customer service- High school diploma or equivalent required- Experience managing multiple inquiries effectively- Natural ability to connect with customers by phone- A self-motivated approach to service improvementContribute to Scotiabank's legacy by enhancing customer experiences in a supportive, inclusive team.#J-18808-Ljbffr

📌 Customer Care Advisor, Bilingual (French/English) (Client Experience Center) Ottawa - August 2026 1
🏢 Scotiabank
📍 Boucherville