Evertz in Burlington, ON, is seeking a Technical Support Engineer to bridge the gap between technology and customer service. This role emphasizes network troubleshooting and client interaction in the broadcast industry.As a Technical Support Engineer, you will become a trusted first contact for clients, supporting their operational needs through effective communication and problem-solving. Your responsibilities will revolve around configuring IP networks in broadcast facilities, addressing firmware issues, and documenting solutions that enhance customer satisfaction.



Collaborating with multiple departments will be crucial to maximizing service effectiveness.Key Responsibilities:Build and deploy IP Network infrastructuresRespond to and resolve customer technical inquiriesResearch and troubleshoot broadcast network challengesCommunicate customer feedback to internal teamsConduct product installations and customer training sessionsRequirements:Educational background in Networking or Computer EngineeringKnowledge of IP Networking protocols requiredSome experience with network troubleshootingValid Ontario driver's license neededKeen focus on customer service and satisfactionUtilize your technical expertise to enhance Evertz's client relationships and broadcast technology impact.

📌 Technical Support Engineer At Evertz (Burlington)
🏢 evertz.io
📍 Burlington