Optimize customer interactions as a Quality Coordinator at Fluke, focusing on service excellence and the 17025 quality management system. Develop your career in an cutting-edge environment.In this role, you will support Fluke's customer service team by managing escalations and ensuring adherence to quality protocols. Responsibilities include processing units in the CRM system, reviewing purchase orders, and conducting quality assurance. Your keen attention to detail will enhance customer satisfaction and operational effectiveness.Key Responsibilities:Coordinate equipment movements to Fluke LabsHandle customer inquiries and job status updatesConduct QA Verifications before items are sent backAssist in updates to quality management systemsSupport audits and manage documentationRequirements:Australian citizens or permanent residents onlyMinimum of 3 years of relevant experienceExcellent communication capabilityBackground in 9001 and 17025 quality systemsStrong computer skills in Word, Excel, and CRM applicationsUtilize your expert skills in service coordination and quality management to excel at Fluke.

📌 Customer Service Quality Coordinator (Mississauga)
🏢 Fluke
📍 Mississauga