Drive operational excellence as a Service Operations Manager in the power generation field with a dynamic Canadian company. This full-time position is focused on leading service teams and optimizing customer service experiences, primarily from the office with travel required.

You will oversee the technical field-service function and ensure effective management of the service team. Your role involves coordinating workflows, improving service quality, and addressing customer concerns with a solid grounding in mechanical and electrical systems. Technical judgment is essential in this fast-paced setting.

Key Responsibilities:



• Lead and coach field-service technicians effectively • Schedule and coordinate all field service activities • Monitor service requests and follow up with customers • Collaborate with various departments for service needs • Review and improve service performance metrics

Requirements: • Demonstrated experience in field-service management • Strong mechanical and electrical knowledge • Proven ability to supervise and coordinate teams • Effective communication and documentation skills • Availability for travel to customer sites

Utilize your technical and leadership skills to enhance service operations and drive customer satisfaction. #J-18808-Ljbffr

📌 Service Operations Manager - Power Systems (Winnipeg)
🏢 Kellow Recruiting
📍 Winnipeg