25 Sep
|
National Veterinary Associates
|
Ottawa
25 Sep
National Veterinary Associates
Ottawa
We are a small, busy companion animal practice looking for an excellent customer service representative at our front desk! We are looking for someone with a positive outlook who can provide above-and-beyond care to our patients and clients. The Customer Service Representative’s primary duty is providing excellent customer service and coordinating communication between doctors, assistants, and clients. Essential duties and responsibilities: Provide top-notch customer service. Being attentive to client and pet needs. Identify and work compassionately with clients in various emotional states. Work patiently with distressed, frustrated or disgruntled clients. Answer and triage phone calls from clients. Schedule appointments and schedule procedures. Monitor client flow from check-in to discharge. Monitor schedule and flow. Managing record requests between other hospitals and specialty practices. Process
📌 Veterinary Receptionist - Part-Time (Ottawa)
🏢 National Veterinary Associates
📍 Ottawa