Remote Beauty Chat Lead & Qa Supervisor (Ottawa)

25 Sep

Brand Momentum

Ottawa

25 Sep

Brand Momentum

Ottawa

Brand Momentum Inc. is seeking a Beauty Digital Agents & Chat Supervisor to lead the live chat support team remotely, ensuring a seamless customer experience across digital channels.You will manage day-to-day operations, schedule a workforce of 10+ chat agents, monitor real-time queues, and uphold service standards.The role emphasizes QA coaching, reporting, and continuous process improvements to optimize response times and resolution quality.

📌 Remote Beauty Chat Lead & Qa Supervisor (Ottawa)
🏢 Brand Momentum
📍 Ottawa

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