Job Opening Number: 107274 Job Requisition Number: 538 Number of Positions: 1 Job Type: Management and Administration Job Code: Coordinator 3, 35 Department: COMMUNITY SERVICES Division: Recreation Hiring Salary Range: $71,121.00 - $80,011.00 per annum Job Grade: 3 Job Status and Duration: Full Time (FT), Regular (R) Hours of Work: 35 Hour work week Location: In person Posting Date: September 21, 2026 Closing Date: October 2, 2026Notice to Internal Applicants: To ensure your application is processed as internal, please submit your application using your City of Brampton work email address. External and internal applicants are now being considered.AREA OF RESPONSIBILITY:Reporting to the Coordinator, this position provides direct supervision to contract, part-time and volunteer support staff to ensure quality program delivery and excellent customer service to meet current and changing needs of the community.This exciting new position will be responsible for the delivery of youth programming at the City of Brampton's newly developing youth hubs while building consistency and alignment in other recreation spaces operated by the Recreation Division. The programmer will also engage with youth and youth serving providers to ensure there are holistic services and programs offered for Brampton youth. The position will require being present at the site locations 5 days a week and will include evenings and weekends to ensure that the youth hubs are operating as envisioned and planned. City of Brampton Recreation is looking for a forward-thinking leader to support in operating these vibrant spaces for youth in our communities.Business Distinctions – Primary Function includes one of the following areas and may include secondary areas of focus as well:Aquatics/SkatingActive Living/FitnessSeniorsYouthArtsGolf, Curling, TennisSki, Xtreme, Special EventsGeneralistSpecial Needs1. Supervision of support staffRecruit, hires, trains and provides ongoing Supervision, Leadership, Coaching and Recognition to part-time and volunteersDevelopment of part-time staff and volunteers through seasonal trainings, and ongoing coaching and feedbackImplement and deliver ongoing communication plan to direct reportsAdhere to corporate, departmental, and divisional standardsManage adherence of governing legislations and regulations; corporate policies, procedures, standards and guidelines; governing body's standards and guidelines.Perform in accordance to facility Manager on Duty roles and responsibilities as requiredDevelop and deliver proactive and strategic recruitment and retention plan for part-time staff and volunteersEvaluate training needs, and manage execution of staff trainings, orientations and meetings2. AdministrationThorough documentation of coaching, feedback and training of part-time staff and volunteersVerification of part time payroll entry in accordance with staff schedulesPrepares for and follow-up on incident/accidents reporting and communicate timely bases on severitySessional reporting of program capacities on collection and analysis of data, customer satisfaction, revenue and expenses.Compile and review daily,



weekly and sessional statistics and checklistsTimely follow-up on program related refund requestsAdherence to all mandated deadlinesParticipation in any quality assurance programDevelop and monitor staff and volunteer schedules seasonally according to program needsProactive planning of upcoming sessionsEnsure program plans are created, communicated, and available for all program staffDocumentation of staff and volunteer trainings; ongoing monitoring of staff certifications, maintaining staff files and ensuring staff certifications remain currentEnsure all staff hiring packages are completed in a timely manner3. Customer Service and Community DevelopmentTimely and appropriate follow-up with customer concerns, requests, and inquiriesLiaising with internal and external groups as required related to programs, services and special eventsPlanning and delivering community special events in collaboration with facility and/or special events team.Deliver strategies to increase customer recruitment and retention through continuous improvement of customer experienceIn collaboration with the coordinator, foster and maintain ongoing excellent relationships with community partners.4. Program DevelopmentOngoing research, acquiring knowledge and expertise related to industry trends pertinent to portfolioLiaising with other facilities and lines of business to ensure a balanced consistent delivery of recreation programsConduct program quality assurance through ongoing program visits and observations, customer engagement and participation experience andAdhere to program development and brochure development processesExecute action plans to meet targets and potential growthAssist Recreation Coordinator with marketing and business planAttend school events, such as open houses, parent nights, and registration days, to support program participation and development5. BudgetMonitor and report on expenses and revenue actuals and forecast according to portfolioPurchases and manage inventory of program supplies and materialsAquatics: Must possess and maintain current certifications as follows:National Lifeguard – PoolStandard First Aid & CPR CLifesaving InstructorsLifesaving Swim InstructorsAquatic Supervisory Training or Aquatic Management TrainingAirway Management (or ability to obtain)The following certifications are considered an asset:HIGH FIVE Principles of Healthy Child Development & QUEST 2National Lifeguard Instructor/ExaminerLifesaving Coach Level 1Lifesaving Society Instructor TrainerPool OperatorsAquatic Safety InspectorsAquatic Fitness Certification (e.G. CALA, Water Art or equivalent)Fitness:Current FIS or PTS certification with CanFit Pro and/or CSEP and/or equivalent certification with recognized affiliationGolf:Professional Golf Management diploma and full Class "A" CertificationPGA of Canada Class A memberNCCP Coaching CertificatePreferred Certifications, Designations or LicencesBronze Cross Examiner,



National Lifeguard Instructor, National Lifeguard Examiner, First Air Instructor, First Aid Examiner, BOAT Instructor, Boat Rescue Instructor, Instructor Trainer, Mental Health First AidSelection Criteria:Degree or diploma preferably in related field (i.E. Recreation & Leisure, Kinesiology, Physical Education)2 years of related programming and planning experience1 year of supervisory experienceWorking knowledge of related legislation, in applicable area of disciplineProficiency in MS OfficeCustomer service skills and experienceWritten and oral communication skillsMandatory Certifications, Designations or LicencesCurrent Standard First Aid/CPR-CValid Ontario non-probationary Class G Driver's License and have access to a vehicleAble to work variable, scheduled hours including evenings and weekends and be able to travel to various community centre locations.Additional InformationInterview: Our recruitment process may be completed with video conference technology.Various tests and/or exams may be administered as part of the selection criteria. As part of the corporation's Modernizing Job Evaluation project, this position will undergo an evaluation which may result in a change to the rate of compensation. Any changes affecting this position will be communicated as information becomes available.As part of the application process, applicants will be invited to complete a self identification survey. The survey is voluntary. Participation in the survey will have no impact on hiring decisions. All information collected is confidential and will not be shared with the hiring manager. The surveys will be anonymized and will be kept separate from applicant or employee files, such that the individuals who completed the surveys will not be identifiable. The results of the survey will assist in the analysis of disaggregated metrics for organizational planning purposes and our commitment to advance and foster diversity, equity, and inclusion. The City may use anonymized data to produce aggregate reports for internal or external use.If you would like to request content in an alternate format, please contact the Accessibility office by submitting a new Alternate Format Request.The City of Brampton uses email to communicate with applicants for open job competitions. It is the applicant's responsibility to include an updated email address that is checked daily and accepts emails from unknown users. Time sensitive correspondence is sent via email (i.E. testing bookings, interview dates) and it is imperative that applicants check their email regularly. If we do not hear back from applicants, we will assume that you are no longer interested in the employment opportunity and your application will be removed from the competition.The City is an equal opportunity employer. We are committed to inclusive, barrier-free recruitment and selection processes and work environments. If you require any accommodations at any point during the application and hiring process, please contact [email protected] or (phone hidden) with your accommodation needs, quoting the job opening ID#, job title. Any information received relating to accommodation will be addressed confidentially

📌 Programmer, Aquatics (Brampton)
🏢 City of Brampton
📍 Brampton