Join Dropbox as a Program Manager to enhance customer engagement and product readiness. This role emphasizes strategic planning, client interaction, and program execution in a remote-first workplace.As a Program Manager focused on customers, you will oversee the integration of Dropbox's EPD and GTM teams. Your responsibilities will include creating structured processes, coordinating cross-functional teams, and executing customer programs that drive product evolution. This position directly impacts customer satisfaction and product feedback,



ensuring a seamless experience.Key Responsibilities:Establish and manage repeatable customer programs and processesCreate shared operating infrastructure and documentationCoordinate between multiple teams for project successFacilitate pre-PMF customer testing and feedback cyclesEnhance Dropbox's Customer Advisory Board operationsRequirements:8+ years in program or product managementProven experience in coordinating complex, cross-functional initiativesStrong process creation and operational discipline skillsExcellent communication skills for synthesizing dataExperience with customer-facing teams and feedback integrationLead Dropbox's customer experience initiatives with your program management expertise.

📌 Program Manager For Customers At Dropbox (Regina)
🏢 Dropbox
📍 Regina