GreenFox Windows & Doors is a leading provider of high-quality, energy-efficient windows and doors across Alberta, with locations in Edmonton, Calgary, Red Deer, Lethbridge, Grand Prairie and Medicine Hat. Known for our world-class products, lifetime warranties, and 30-year workmanship guarantee, we've earned a five-star reputation for excellence in both craftsmanship and customer service. At GreenFox, we're more than just a workplace; we're a team committed to growth, integrity, and supporting our community.As our Client Relations Manager, you'll be the first point of contact for many of our clients after installation. You'll provide complimentary inspections, address customer concerns with professionalism, and ensure every customer feels heard, respected, and cared for. This role requires some travel between Calgary and Edmonton, along with a rotating work schedule to best serve our clients.ResponsibilitiesConduct complimentary inspections and site visits when neededCommunicate clearly, politely, and professionally with customersProvide accurate information and reassurance to clientsHandle customer requests, concerns, and complaints with empathyCollaborate with other departments to resolve issues promptlyComplete administrative duties and general office support tasksEnsure all company policies and procedures are followedMaintain accountability and deliver a high standard of serviceQualificationsProven customer service skills with diplomacy and tactStrong interpersonal skills to work effectively with clients and colleaguesExcellent communication skills: listening, verbal,



and writtenProficient in computer skills with various software applicationsStrong organizational and time-management skillsAttention to detail with proofreading and editing abilitiesA valid driver's license (for travel between Calgary and Edmonton)Must be legally entitled to work in Canada.Why Work with GreenfoxSalary Range: $50,000 to $52,000 per year, based on experience.Extended healthcare benefits after probationCompetitive RRSP matching programOn-site parkingComplimentary gym membershipA supportive, rapid-paced, and engaging workplaceGrowth opportunities in a stable and expanding organizationWork Schedule Rotation:Week 1: Monday to FridayWeek 2: Tuesday to SaturdayThis alternating schedule ensures we meet customer needs, including Saturdays. Flexibility and commitment to both weekday and weekend shifts are essential.Greenfox Windows & Doors is an equal opportunity employer. We are committed to building a diverse and inclusive workplace. We do not discriminate on the basis of race, ancestry, place of origin, colour, ethnic background, religion, gender, gender identity, gender expression, sexual orientation, age, marital status, family status, disability, or any other protected ground under applicable human rights legislation.QualificationsBehaviorsRequiredDetail OrientedDetail Oriented: Capable of carrying out a given task with all details necessary to get the task done wellEnthusiastic: Shows intense and eager enjoyment and interestDedicatedDedicated: Devoted to a task or purpose with loyalty or integrityMotivationsRequiredSelf-Starter: Inspired to perform without outside helpAbility to Make an ImpactAbility to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization

📌 Client Relation Manager (Edmonton)
🏢 GreenFox
📍 Edmonton