We are seeking an experienced Accounts Receivable & Billing Lead to own the invoicing, cash application, and collections functions that keep cash flowing and the aged AR ledger clean. You will work closely with AR/Billing Specialist and report directly to the Corporate Controller, with regular cross-functional interaction with Sales, Customer Success, and Operations. This is a role for someone who takes ownership of their portfolio, communicates proactively with customers, and wants to contribute to a finance function that is being built for scale. If you're driven by innovation, excited by cutting-edge technology, and thrive in a cooperative environment, we want to hear from you!What you'll do:Invoicing & BillingGenerate and issue customer invoices across all revenue streams - accurately and on timeMaintain and update the subscription amortization schedule, ensuring deferred revenue releases align with contract termsReview Salesforce opportunity data prior to invoicing to confirm accuracy of contract termsManage customer onboarding into the AR/billing portal and maintain accurate customer master dataCash Application & Reconciliation & CollectionsApply cash receipts daily against open invoices with accurate matching and prompt resolution of unapplied or misapplied paymentsReconcile the AR subledger to the general ledger at month-end and deliver a clean reconciliation to the Controller on scheduleInvestigate and resolve payment discrepancies, short-pays, and disputed amounts - documenting resolution clearly in the systemMonitor the aged AR report weekly and proactively follow up on overdue balances through a consistent,



documented outreach cadenceCoordinate with Sales and Customer Success when customer relationship context is needed for collectionsMonth-End Close SupportFinalize all invoicing prior to month-end cutoff - no invoices left in draft at closeDeliver the AR aging report to the Controller on schedule as part of the close packagePrepare and submit the monthly amortization schedule update for subscription revenueSupport the Controller's AR close tasks including subledger reconciliation and audit schedule preparationProcess Improvement, Systems & Compliance SupportIdentify opportunities to improve billing accuracy, reduce manual steps, or accelerate cash collection - bring proposals to the Controller, not just observationsMaintain billing process documentation and keep it current as workflows evolveSupport Epicor billing and AR module improvement initiativesPrepare AR-related audit schedules and supporting documentation for external auditRespond to auditor information requests within the AR and billing area accurately and on timeEnsure billing processes comply with internal controls and revenue recognition policiesWhat We Are Looking ForRequired3-5 years of experience in accounts receivable, billing, or a related finance operations roleDemonstrated experience managing a full billing cycle across multiple revenue types - product, subscription/SaaS, or professional servicesStrong attention to detail - billing errors are customer-facing and your accuracy is the standardExperience with B2B collections - professional, persistent, and customer-respectful follow-up cadenceProficiency in Excel and ERP-based AR modules for cash application, aging, and reconciliationClear and professional written and verbal communication skills - you will interact directly with enterprise customersAbility to manage competing priorities and deadlines in a structured, autonomous way

📌 Accounts Receivable & Billing Lead (Kitchener)
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📍 Kitchener