Step into the role of Seasonal Customer Experience Representative at Avenir Energy and support customer satisfaction across various channels. Your role will be essential in ensuring service excellence and resolving inquiries effectively.Avenir Energy Ltd., a key player in the propane distribution sector, invites applications for their Seasonal Customer Experience Representative position. This role focuses on customer account management and effective interaction handling, aiming for high service levels. Your proactive problem-solving and sales initiative will help sustain customer relationships and drive company growth.



Work within a dedicated team during standard office hours while contributing to a positive customer experience.Key Responsibilities:Open and accurately manage customer accountsRespond to inquiries, achieving an 85% Service LevelGather and assess information for inquiries and complaintsEscalate requests to the right resources for resolutionCollaborate with other departments for seamless serviceRequirements:Exceptional interpersonal and communication capabilitiesExperience with customer service best practicesStrong administrative and detail-oriented skillsProven capability to work in fast-paced settingsBilingual proficiency in English and French is a plusContribute to Avenir Energy's mission through your dedication and customer service skills.

📌 Customer Experience Representative Seasonal Role - Avenir Energy (Whitecourt)
🏢 Avenir Energy
📍 Whitecourt