Step into the role of Senior ServiceNow Data Management Lead at Canada Life, focusing on the implementation of the Common Service Data Model (CSDM). Your leadership will guide teams in data modernization initiatives.In this full time permanent role, you will connect with key stakeholders, ensuring alignment between IT asset management and service configuration practices. Your expertise in ServiceNow ITOM Discovery and CSDM methodology will help streamline operations and enhance the lifecycle of IT services. You will also be responsible for architecture guidance and technical direction related to data flows across modules.Key Responsibilities:Implement and sustain CSDM across the ServiceNow platformEnsure data quality and sustainability through governanceCollaborate with IT operations and project teamsAutomate processes to enhance operational efficiencyAdvocate for data-driven improvements in service managementRequirements:7 years of relevant experience in ServiceNowAdvanced skills in IT Asset Management integrationsStrong analytical and communication skillsProven experience in technical architecture designServiceNow certifications preferredDrive data-driven innovation and enhance service delivery excellence at Canada Life.

📌 Senior Servicenow Data Management Lead (Toronto)
🏢 Canada Life
📍 Toronto