Boulons Plus is a company specializing in the distribution of structural bolts and the manufacturing of all types of anchors for industrial construction markets, including commercial steel structure erection and civil engineering projects. With branches across Canada and the United States, Boulons Plus is a leader in its industry!Boulons Plus' head office is located in Quebec.Job DescriptionReporting to the Customer Service Supervisor of Quebec, the Account Manager will be responsible for inside sales and the full management of customer accounts. The Account Manager will work closely with the Customer Service Supervisor to ensure the retention of existing customers and will also participate in new customer prospecting and business development activities.ResponsibilitiesMaintain and develop strong relationships with existing customersEnsure accurate and consistent management of the sales dashboard and customer follow-up callsReconnect with customers who have not made a purchase recently in order to maintain strong business relationshipsEnsure that all customer questions and concerns are handled efficientlyProcess customer inquiries and requestsCreate and submit purchase orders (POs)



in the ERP systemMaintain transparent communication between customers and the Boulons Plus team to ensure strong representation of the company and establish clear customer expectationsUnderstand Boulons Plus' capabilities and communicate them effectively to customers in order to properly manage expectationsSource inventory from suppliersFollow up internally on customer ordersPerform any other related duties as requiredRequired ExperienceMinimum of 5 years of relevant experienceTechnical SkillsProficiency in Microsoft Office (Word, Excel, Outlook), including advanced Excel skillsComfortable working with integrated business softwareKnowledge of ERP systems; experience with Epicor is considered an assetSkills and QualificationsStrong teamwork and communication skills, both verbal and writtenAbility to anticipate customer needs and match them with the appropriate products and servicesStrong organizational skills and a results-oriented mindsetAdvanced problem-solving skillsInterest in sales, with the ability to effectively manage stress and competing priorities

📌 Inside Sales Fastener (Edmonton)
🏢 Boulons Plus
📍 Edmonton