Shape the future of client relations as a Senior Client Services Manager at Fintel Connect, focusing on team leadership and client engagement in Vancouver.

Fintel Connect is looking for a Senior Client Services Manager to lead a talented group of Account Managers and Client Services Managers. This role encompasses direct accountability for key client accounts, team performance, and the standards of work across your group. Your extensive experience in client services, particularly in guiding managers, will be essential in fostering a culture of success.

Key Responsibilities:



• Maintain high standards for client reviews in all pods • Directly manage senior client relationships and strategies • Build development plans for team members based on performance • Handle escalations and recognize early churn risks • Drive collaboration across departments for client solutions

Requirements: • Minimum seven years in client services or account management • Three years of experience in a management role • Proven ability to cultivate client relationships • Proficient in data analysis and reporting • Technical understanding of integrations is advantageous

Cultivate high-performance standards and client satisfaction in this leadership role at Fintel Connect. #J-18808-Ljbffr

📌 Senior Manager for Client Services - Vancouver (Winnipeg)
🏢 Fintel Connect
📍 Winnipeg