Become a pivotal part of ATCO Electric as a Billing Analyst in downtown Edmonton, ensuring timely and accurate customer billing. Perfect for those with a keen eye for detail and a robust customer service orientation.Reporting to the Supervisor of Billing Operations, the Analyst is responsible for addressing billing discrepancies and managing customer data. Your role will directly impact the efficiency of the billing process and customer care quality.Key Responsibilities:Resolve billing exceptions across utility billing processesUpdate and maintain comprehensive customer account informationValidate new service rate schedules and execute adjustmentsConduct manual billing processes with accuracySupport operational teams with billing inquiries and guidanceRequirements:Degree or diploma in Business, IT, or a related fieldMinimum two years of experience in utility billing processesFamiliarity with Oracle utilities software preferredProven ability to analyze and interpret utility dataStrong communication skills, both written and verbalUtilize your analytical skills to enhance customer experiences at ATCO Electric in Edmonton.

📌 Utility Billing Analyst Position (Edmonton)
🏢 Atco Electric
📍 Edmonton