Elevate event operations as a Senior Event Operations Manager with ENCORE, enhancing customer service and overseeing a talented team in diverse environments. Emphasize leadership and efficiency.As a Senior Event Operations Manager, you will direct daily workflows, manage technician output, and ensure client demands are met with excellence. This agile role requires a balance of technical knowledge and effective personnel management. You will support various hotel locations, focusing on achieving maximum operational efficiency and client satisfaction.Key Responsibilities:Manage floor operations and technician productivityEnsure client billing processes are accurate and promptMaintain updated equipment inventory and safety protocolsFacilitate training and development of team membersEngage with clients to guarantee their needs are metRequirements:High School Diploma; Bachelor's degree preferred4+ years of experience in hospitality industryMinimum 2 years in a supervisory capacityFamiliarity with audio-visual equipment in eventsStrong proficiency in relevant software and leadershipFoster teamwork, technical expertise, and client service excellence to thrive in your role at ENCORE.

📌 Senior Event Operations Manager Role (Fort Erie)
🏢 Encore Canada
📍 Fort Erie