Our client, a premier global claims services provider, is seeking an experienced Claims Supervisor to lead a team of adjusters and support staff. This organization manages insurance claims on behalf of insurers, brokers, government bodies, and self-insured organizations, with a focus on exceptional customer service and strong outcomes. Poised for growth in Canada, this is a great opportunity for a results-driven leader ready to mentor a team and make a real impact.The Opportunity:You'll lead a claims team handling Commercial Liability, Auto, and Property lines, driving hiring, development, and performance across a group of adjusters and technical/admin support staff. This role offers a diverse range of experience across jurisdictions, industries, and risks, and the chance to shape a culture of high performance and continuous improvement.What You'll Do:Lead and mentor a team of direct reports, setting goals and balancing workloadsDrive adjuster hiring and development to build a high-performing, client-focused teamGuide the team through litigation, mediation,



and other legal processes as neededCommunicate proactively and professionally with clients, carriers, and brokersContinuously identify ways to improve team efficiency and quality using available technologyManage multiple priorities while recognizing coaching opportunities and positioning team members for successWhat You Bring:High school diploma required; Bachelor's degree preferredMinimum 5 years of related claims experienceExperience in Commercial Auto and CGLCIP completion or in progressAppropriate licensing/certification in relevant provinces, or ability to obtainStrong analytical, negotiation, and communication skills; ability to interpret documentation and resolve complex claims issuesWhat's Offered: Competitive compensation, comprehensive perks, career development and ongoing learning opportunities, and a collaborative, people-first culture with accessible leadership.Education RequiredAdjuster's LicenseCIPCIP Partial Completion

📌 Claims Supervisor (Toronto)
🏢 DGA Careers
📍 Toronto