Pacific Pilotage AuthorityQuality Management System (QMS) SpecialistA federal Crown Corporation based in downtown Vancouver, the Pacific Pilotage Authority (PPA) provides safe and efficient marine pilotage services in the coastal waters of British Columbia, including the Fraser RiverPPA oversees dispatch and launch operations at stations in Vancouver, Victoria, Steveston and Prince Rupert. A progressive employer with a mandate critical to the economy of Canada. The PPA is wholly self-funded, complex, small, and nimble. PPA employs a diverse workforce of approximately 125 professionalsPPA, a non-appropriated crown organization, generates revenue through pilotage service charges paid by shipping companies that access the coastal waters of British Columbia with the assistance of licensed pilotsPPA is governed by a Board of Directors appointed by the Government of CanadaPPA offers a dynamic work environment and competitive compensation benefits, including a defined benefit pension planFor more information about PPA, please visit https://www.Ppa.Gc.Ca/welcomeAbout the RoleThis is an exciting opportunity to help strengthen the systems, standards, and safeguards that support safe marine pilotage across British Columbia's coast. As the PPA continues to modernize its operations, the Quality Management System (QMS) Specialist will play a key role in building practical, high-impact processes that keep our vessels, people, and regulatory commitments moving forward.The QMS Specialist is responsible for managing an integrated management system for PPA's pilot vessels, shore-based offices, and regulatory compliance requirements in collaboration with the Director, Fleet Operations. This role is responsible for the day-to-day administration of the Authority's Quality Management System (QMS), ISO 9001 Compliance Program, health and safety governance, and the Joint Health and Safety Committee (JHSC).The role also provides direct operational support to the Director, Fleet Operations and, where directed, to the CTO and COO. We are seeking a candidate with experience in the maritime industry with technical proficiency in quality, health, safety, environment, and regulation, including performing ISO/ISM audits.Key Responsibilities1. Quality Management System (QMS) AdministrationServe as the day-to-day administrator of the PPA's Quality Management System, under the direction of the Director, Fleet OperationsMaintain and organize all QMS documentation, ensuring version control, accessibility, and currencyChair quarterly QMS meetings; prepare agendas, facilitate discussions, record minutes,



and distribute action logsMonitor QMS action items and follow up with responsible parties to ensure timely completionSupport the integration of QMS obligations arising from forthcoming Pilotage Act requirements, flagging new workload or compliance gaps to the DirectorMaintain a document register and review schedule to ensure all controlled documents are current2. ISO 9001 Compliance & AuditingAdminister ongoing ISO 9001 compliance activities, including maintaining the non-conformance register and tracking corrective actions to closurePlan and conduct internal audits, including internal vessel auditsCoordinate external/third-party audit logistics, including scheduling, document preparation, and auditor liaison; prepare findings summaries for review and sign-off by the Director, Fleet Operations prior to submission to senior leadershipDevelop and maintain audit schedules, checklists, and evidence recordsPrepare regular compliance status reports for the Director, Fleet Operations3. Health & Safety GovernanceEstablish and operationalize the Joint Health and Safety Committee (JHSC) in accordance with CLC requirementsDevelop, maintain, and distribute all JHSC-required documentation, including meeting minutes, inspection records, and incident reportsManage office safety equipment inventory, including:– First aid kits – inspection, restocking, and compliance records– Fire extinguishers – service scheduling and records– Automated External Defibrillators (AEDs) – maintenance and certificationAct as a first point of contact for health and safety inquiries from operations staff; elevate issues requiring management judgement to the Director4. ERMS SupportProvide administrative support for the Enterprise Risk Management System (ERMS) under the direction of the Director, Fleet Operations as needed5. Operational SupportThis role provides direct support to the Director, Fleet Operations and, where directed, to the broader operations team including the CTO and COO.Support the development and ongoing maintenance of a centralized operational data repository, including:– Berth information and vessel movement records– Complaints and resolution tracking– Operational queries and correspondence logsProvide support to the Director,



Fleet Operations and senior operations managers on an as needed basis:– Coordinate meetings, including scheduling across multiple stakeholders– Prepare agendas, meeting materials, and follow-up summariesAssist with preparation of briefing notes, reports, and board committee materials (including PTSC materials for the CTO) as directedSupport periodic review and updating of operational policies, directives, procedures, and training manuals by maintaining document registers and flagging documents due for reviewAssist with regulatory compliance tracking, maintaining a register of applicable regulations and their review/renewal datesQualifications & ExperienceWatchkeeping Mate Near Coastal or higher preferred but candidates without a COC with equivalent industry experience or technical expertise may be consideredExperience as a master or chief officer is an assetPost-secondary education in nautical studies, occupational health and safety, business administration, or a related field preferredWorking knowledge of occupational health and safety legislation (CLC)Strong written communication skills; able to produce explicit documentation, minutes, and reportsHighly organized with strong attention to detail and the ability to manage multiple compliance programs concurrentlyComfortable working independently and escalating appropriately within a small teamWillingness to provide support in all areas of PPA's operation and travel periodicallyPreferredISO 9001 internal auditor training or certificationExperience supporting or administering a QMS in a regulated or safety-critical environmentFamiliarity with Enterprise Risk Management frameworksDemonstrated technical knowledge of ISO 9001 standards and quality management principlesExperience establishing or supporting Joint Health and Safety CommitteesFamiliarity with the marine or transportation sectorProficiency with document management systems and operational databasesPPA time off benefits designed to enhance work life balance including a compressed work week, vacation benefits starting at 4 weeks, a flex-hybrid schedule (minimum 60% in office requirement but can fluctuate based on business needs) and flexible start timesBenefits include comprehensive company paid benefits, onsite gym, health and wellness allowances, transit allowance, and a defined benefit pension planThe salary range will vary depending on the qualifications of the successful candidateEmployment EquityWe are committed to building a diverse workforce and inclusive work environment and encourage applications from women, Indigenous Peoples, persons with disabilities and visible minorities.

📌 Quality Management System (Qms) Specialist (Vancouver)
🏢 Chamber of Shipping of British Columbia
📍 Vancouver