Join FortisBC as the Payments and Collections Manager and oversee all payment processing and collections efforts. This role emphasizes operational excellence and requires a focus on customer service.In this managerial position, you will lead a dedicated team committed to optimizing payment processes and resolving customer disputes. Your ability to implement best practices will enhance operational efficiency and strengthen relationships across departments.



Your efforts directly align with FortisBC's mission of delivering energy solutions sustainably while fostering a culture of respect and innovation.Key Responsibilities:Lead workforce planning and performance management initiativesEnhance service quality by implementing effective processesEnsure daily operations achieve service levels and minimize bad debtManage complex payment issues while ensuring complianceStrengthen partnerships across teams for service improvementRequirements:Bachelor's degree in finance, accounting, or related field5 years of managerial experience in a related capacityValid BC Driver's LicenseSkills in managing budgets and vendor relationsStrong commitment to workplace diversity and inclusionSupport FortisBC's mission while ensuring customer satisfaction in your leadership role.

📌 Collections And Payments Leadership Role (Trail)
🏢 FortisBC
📍 Trail