Job Overview

Join our dynamic automotive team as a Service Advisor, where your enthusiasm and mechanical knowledge will drive exceptional customer experiences. In this energetic role, you will serve as the vital link between customers and our skilled technicians, ensuring vehicle repairs and maintenance are communicated clearly and efficiently. Your ability to provide outstanding customer service, combined with your automotive expertise, will help customers feel confident and valued every step of the way. This position offers a rewarding prospect to blend sales skills with technical understanding in a fast-paced, growth-oriented workplace.

Responsibilities
Greet customers warmly and listen carefully to understand their vehicle concerns and service needs
Explain repair procedures, estimates, and recommended services clearly and transparently
Coordinate with technicians to prioritize repairs and ensure timely completion of services
Upsell additional maintenance or repair services that benefit the customer’s vehicle health while meeting dealership sales goals
Handle cash transactions accurately and process payments efficiently
Maintain detailed records of service orders, customer interactions, and vehicle history




Follow up with customers post-service to ensure satisfaction and foster long-term relationships

Experience
Previous Canadain Tire or dealership experience or automotive service background is highly preferred
Strong mechanical knowledge gained through mechanic experience or technical training
Proven customer service skills with the ability to communicate complex information clearly
Experience in sales or upselling automotive services effectively
Familiarity with automotive repair processes and parts inventory management
Ability to handle cash transactions accurately and responsibly
Enthusiastic team player with a proactive attitude towards learning and growth

Join us to be part of a vibrant team dedicated to delivering top-tier automotive care while building meaningful relationships with our customers. Your energy, expertise, and passion for cars will make a real difference every day!

Pay: $41,600.00-$52,000.00 per year

Perks:
Dental care
Disability insurance
Employee assistance program
Life insurance
Store discount
Vision care

Experience:
Service Advisor: 1 year (preferred)

Language:
fluent English (preferred)

Work Location: In person
J-18808-Ljbffr

📌 Automotive Service Advisor Richmond Hill
🏢 Canadian Tire Corporation
📍 Richmond Hill