Agent, Client Experience - Toronto, On - Hybrid (Fixed Term Contract)

Agent, Client Experience - Toronto, On - Hybrid (Fixed Term Contract)

25 Sep
|
Wealthsimple
|
Toronto

25 Sep

Wealthsimple

Toronto

Build something people love Wealthsimple is Canada's leading financial innovator. The company offers a full suite of simple, sophisticated financial products across managed investing, do-it-yourself trading, cryptocurrency, tax filing, spending and saving. Wealthsimple currently serves more than 4 million Canadians and holds over $155 billion in assets under administration. The company was founded in 2014 by a team of financial experts and technology entrepreneurs, and is headquartered in Toronto, Canada. We're proud of what we've built - and we're just getting started. Read our Culture Manual and learn more about how we work. Launch Your Fintech Career at Wealthsimple Ready for a role that actually changes your trajectory? Our Client Operations team doesn't just answer tickets; we solve complex financial puzzles and translate them into simple, human solutions. We are the operational engine powering Canada's largest fintech, and we are looking for sharp, ambitious problem-solvers to join us. If you want to build deep financial expertise, work alongside incredibly talented people, and get your foot in the door at a company that is redefining wealth: this is your moment.



The Timeline This is a 6‑month contract starting October 26th, 2026, with strong possibilities for extension and conversion to permanent full‑time based on business needs and your performance! The Hours Full‑time, 8‑hour shifts (including weekends and holidays) rotating between 8:00 AM and 8:30 PM. The Location Hybrid. You must reside in the Toronto/GTA area and have the legal right to work in Canada. The Nesting Period After your remote training (Weeks 1 and 2), to set you up for absolute success, you will spend up to 6 full weeks in‑office (Mon‑Fri) at our 80 Spadina Avenue headquarters for training. After that, you transition to our standard hybrid/remote model. Your Daily Impact Voice of Wealthsimple: You aren't just a support agent; you are an advocate forour clients' financial freedom. You will break down complex investment, trading, and personal finance concepts so they are straightforward and accessible. Strategic Problem Solving: You own the client journey end‑to‑end. Whether navigating a massive institutional

📌 Agent, Client Experience - Toronto, On - Hybrid (Fixed Term Contract)
🏢 Wealthsimple
📍 Toronto

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