Technical Support Engineer (Portuguese‐Speaking)Help bring AI agents to companies worldwide. Over the next decade, autonomous agents will redefine how we work. Botpress allows companies to build and deploy advanced AI agents that move beyond conversation into real business logic. Our product works today and at scale, across industries, regions, and limitless use cases. As the 3rd fastest‐growing B2B AI start‐up worldwide, we're at the forefront of the AI revolution, providing the most widely‐used platform for sophisticated AI agents. The work ahead is ambitious. The opportunity is rare. We take a deliberate approach to growth: product‐led, capital‐efficient, and highly focused. If you want to build foundational technology for one of the most meaningful platform shifts in software, we're looking for top talent to join us.Key HighlightsOver 1 million AI agents and chatbots deployed700,000+ platform usersTrusted by 35% of Fortune 500 companies7 years of expertise in AI solutionsAbout The RoleBotpress is looking for a Technical Support Engineer who thrives on solving problems and helping users succeed. This is not just a support role— it's an prospect to work directly with customers, improve our product, and shape the future of AI automation.We need someone who loves technology, enjoys talking to people, and can think on their feet. Whether you studied engineering, science, or just love tinkering with tech, you'll fit right in if you're eager to learn, adapt, and make an impact.What You'll DoHelp our customers through live chat, ticketing, and Discord, ensuring they get the most out of BotpressCreate educational content (videos, guides, and tutorials) to empower usersAssist sales and partnerships teams by creating demos, solutions,



and presentationsPrototype and build small applications using Botpress to showcase AI automation in actionCollaborate with partners and integrations to develop high‐value use casesWork cross‐functionally with product and engineering to share customer feedback and improve our platformWho You AreTech‐savvy – comfortable with APIs, integrations, and troubleshooting (software engineer experience is a plus)A great communicator – enjoy helping people and can explain technical concepts in a simple wayProblem‐solver – love digging into challenges and finding creative solutionsSelf‐starter – take ownership of tasks and always look to improve thingsEager to learn – curious about AI and excited to work with cutting‐edge technologyRequirementsBackground in STEM or equivalent technical experienceFluent in Portuguese and English (French is a plus)Some experience with customer support, technical support, or sales engineeringComfortable writing code (Typescript is a plus)Familiarity with APIs and databases (SQL/NoSQL) is a plusExperience in a fast‐paced environment (startup, SaaS, or tech company) is a plusAbout BotpressBotpress recently raised its $25 million Series B funding. As a rapid‐growing start‐up, we run a lean and innovative ship that leans on AI for maximum business impact. At Botpress, everyone is an owner, bringing their unique perspective and talents. Our teams are talented and passionate. We intentionally hire individuals who are eager, passionate, talented, and hungry to learn and grow throughout their career. We operate fully in‐office, with a culture that values both technical rigor and shared ambition. You'll be on a team that's not just adapting to the AI revolution, but leading it. Joining our team means changing the future of enterprise AI and building technology that will define the next era of business automation.BenefitsWork at one of Canada's fastest‐growing AI start‐upsWork with a talented and passionate team4 weeks of vacationPaid sick and parental leaveComprehensive health, dental, vision, travel, and life insuranceFunding for education and skills improvementFully‐stocked fridge and cupboard – we take snacks seriouslyYour own desk – no 'hot‐desk'‐style sign‐up systemsA vibrant office community, including weekly socialsReferrals increase your chances of interviewing at Botpress by 2x.St‐Bruno‐de‐Montarville, Quebec, Canada

📌 Technical Support Engineer (Portuguese-Speaking) (Montreal River)
🏢 Botpress
📍 Montreal River