25 Sep
|
Effortless Admin
|
Edmonton
25 Sep
Effortless Admin
Edmonton
Join Effortless Admin as the Team Manager for Client Services and lead the charge in delivering exceptional customer support. Harness your experience in Canadian perks administration to drive client engagement.This role is crucial within Effortless Admin, focusing on managing client service teams that are essential for our customer satisfaction. You will lead specialists in supporting our platforms while collaborating with the development team to ensure our offerings continually evolve to meet client needs. Expect to engage in training, performance optimization, and issue resolution to enhance team efficiency.Key Responsibilities:Develop and mentor a dedicated client service teamMaintain high service standards through various support channelsWork with development on product recommendationsOversee training on product features and industry best practicesTrack and adjust service metrics for peak efficiencyRequirements:Minimum 3 years of client service management experienceCanadian benefits administration experience is a plusPreferred Bachelor's degree in Business AdminProven capability in leading successful teamsEffective communication and project management skillsShape the future of client service excellence at Effortless Admin.
📌 Team Manager For Client Services At Effortless Admin (Edmonton)
🏢 Effortless Admin
📍 Edmonton