Launch your career with Venture as a Technical Support Technician. Help resolve hardware challenges while engaging with clients in a fun, supportive environment dedicated to IT excellence.Venture is on the lookout for a passionate L1 Technician to join our expanding team. This full time role includes diagnosing and fixing hardware issues for Windows and Apple devices, all while nurturing client relationships through outstanding service.Key Responsibilities:Resolve tickets efficiently according to service level targetsConduct hardware diagnostics and repairs for client devicesConfigure Windows and Mac systems tailored to client needsDocument resolutions and communicate progress to clientsSupport team with hardware repair process improvementsRequirements:Minimum 1 year of hardware troubleshooting experienceFamiliarity with printer hardware and software solutionsEffective communication with non-technical usersTime-management and multi-tasking skillsValid Driver's license requiredJoin a close-knit team where innovation and learning go hand in hand in a fulfilling IT environment.

📌 Technical Support Technician With Venture (Markham)
🏢 Venture
📍 Markham