Job Duties

- Maintain and execute an effective referral program

- Accurately manage client records using OTF sales systems

- Conduct telephone inquiries, follow-ups, and customer care calls

- Lead studio tours and previews for prospective members

- Greet members and guests promptly, enthusiastically, and professionally to create a welcoming environment

- Follow daily studio cleaning protocols (pre-, during, and post-shift)

- Participate in 1–2 Orangetheory workouts per week

- Maintain a clean, organized, and professional front desk/lobby area

- Process cash and credit card transactions accurately

- Consistently follow up with prospective clients to drive conversions

- Respond promptly and professionally to member inquiries, requests, and concerns





- Ensure proper onboarding of all current members

- Collaborate closely with the fitness team to ensure seamless operations

- Attend and actively participate in all required OTF training sessions

Job Qualifications

- Strong customer service and interpersonal skills

- Team-oriented with the ability to work in a fast-paced environment

- Previous sales experience preferred (experience in a quota-based role is an asset)

- Excellent verbal and written communication skills

- Ability to work early morning shifts (starting as early as 4:45 AM) and afternoon/evening shifts (close 8 PM)

📌 Sales Associate (Orangeville)
🏢 Orangetheory Fitness
📍 Orangeville