Join BayCare's Customer Communications team as a Supervisor in Tampa, FL. Drive service excellence and lead a dedicated team in this full time leadership role.BayCare is actively seeking a Supervisor for our Customer Communications team at St. Joseph's Hospital. Focused on team development, your responsibilities will include evaluating and implementing departmental strategies. Collaborate closely with cross-functional teams to enhance service delivery and achieve strategic goals.Key Responsibilities:Implement and support strategic communication programsEvaluate and improve team performance and initiativesLead cross-functional collaboration for service enhancementPerform data analysis and reporting using Microsoft OfficeProvide on-call support in a 24/7 environmentRequirements:Required: 6 years' customer service experience2 years in a contact center or medical concierge settings1 year in a supervisory capacityHigh School Diploma or equivalent requiredPreferred: Experience with NICE SuiteBring your expertise in customer service and leadership to BayCare's growing team in Tampa.

📌 Baycare Customer Communications Supervisor (Saint Anthony)
🏢 BayCare Health System
📍 Saint Anthony