Explore a challenging role as a Desktop Support Engineer in Calgary with Leidos, focusing extensively on providing exemplary customer service and technical support. Join an creative team dedicated to operational excellence.

In this position, you will manage 2nd line support issues while handling onboarding and offboarding tasks. Your responsibilities include hardware support, addressing helpdesk queries, and compliance-related activities. A focus on sustainability and community engagement aligns with Leidos’ core values.

Key Responsibilities: • Provide 2nd line support for desktop and laptop equipment • Maintain office technology services and infrastructures • Investigate and resolve helpdesk tickets efficiently • Escalate technical issues as needed • Ensure operational documentation is current and accurate

Requirements: • Bachelor’s degree in IT-related fields • Minimum of 2 years in a technical support workplace • Working knowledge of Microsoft Office tools • Basic understanding of network configurations • Robust analytical and problem-solving abilities

Bring your passion for technology and user support to Leidos, where you can make a meaningful impact in Calgary. #J-18808-Ljbffr

📌 Calgary Desktop Support Engineer Role Winnipeg (Canada)
🏢 Leidos
📍 Canada