Be a key player in customer retention as the Customer Retention Specialist at Talon. One. Drive loyalty initiatives and promotional campaigns to enhance engagement in retail.In this pivotal role, you will execute and manage loyalty programming using Talon. One and CommerceTools, focusing on retention strategies. Bring 3–5 years of experience in loyalty marketing to develop personalized campaigns while overseeing QA and performance reporting. Cross-department collaboration will be essential for achieving impactful results.Key Responsibilities:Execute initiatives for customer loyalty and retentionManage Talon.One configurations and operational workflowOversee timelines and deployment of promotional campaignsWork with marketing and analytics to enhance activationsSupport budget planning and monitor in-season performanceRequirements:3–5 years of experience in loyalty or CRM marketingStrong background with marketing technology platformsExcellent project management and collaboration capabilitiesProficient in budget tracking and performance analysisWilling to work evenings during critical campaign periodsHarness your loyalty marketing skills to optimize retail customer experiences at Talon. One.

📌 Customer Retention Specialist At (Toronto)
🏢 Brobston Group
📍 Toronto