Role Title: Store Manager Minimum Commitment: 2 years*please note this is not a remote positionAbout Usbluboho is on a mission to mark moments and tell stories through beautiful jewellery. We are a team of highachievers who love to create the unimaginable through our designs and guest experience. We design and make allofour pieces right here in Canada using ethically sourced stones and recycled metals. Come work for a high-growthcompany where you get to have a voice, make decisions, set goals and achieve them. We can't wait to meet you...The Store Manager's key objective is to develop tomorrow's leaders, create a lasting and positive impression within their guests, community and beyond. This role is designed for those passionate about developing a strong team whilestrategizing to create strong financial results within their store. The Store Manager (SM) is responsible for all retail operations and developing a yearly strategy to drive the store's sales, while propelling the beloved line forwardthrough the sales strategy and guest relations. Most importantly, they're a stand for an exceptional long lost friendexperience and is an example of this every day. The SM encourages growth within their teams to make strategicdecisions and achieve results in their day-to-day.Who You AreYou thrive in a dual management role: leading the store operations and building business leaders. You view yourrole as a business owner. Your entrepreneurial spirit pushes you to take accountability for your store's financialresults and the wedding (beloved) product line growth. Naturally, you are drawn to guests and provide anunparalleled guest experience, and can leverage your expertise on key guest issues, store operations and companypolicies and procedures. You are passionate about developing a team, and take pride in leading by example. Youcreate sales strategies, develop a customer base, and curate events to support growth. You view problems asopportunities and are eager and resourceful in resolving any difficulties amongst the team or with guests.



You have built trusting relationships with your store team that's built on love, support and respect.What You'll Be DoingGuest ExperiencePassionately lead a team to ensure an uncompromising long lost friend experience with every guest; theteam is building relationships and creating new one's dailyEnsure our unique guest and store experiences are consistently exceeding our guest's expectationsEmpower the store team to manage all guest experiences, jumping in to support and create win/winsolutions as neededMonitor and direct beloved (engagement ring + bridal band collection) appointments in a multi-unitcapacityFoster and build a list of guests and community partners to grow your store reach and presenceAct as a subject matter expert in all things gemology, leading sales and in-store strategies of our beloved line of productsOperationsProvide store leadership by balancing company policies, procedures, shrink/loss prevention, payroll,reporting, and schedulingEnsure team remains compliant with all standard store operating procedures + policies dailyOversee the execution of in-store operations planning, execution and strategiesEnsure all by when's and deadlines are met with integrity and accountabilityEnsure the team is working diligently to maintain the physical appearance of the store; any notes madeduring a walkthrough are actioned immediatelyEnsure merchandising standards are maintained and all directives provided by theCreative and Marketing teams are followedCreate schedules and maintain operating costs to ensure hours and operations budgets are managedresponsibly and not exceededResponsible for bringing community events to life, designer events, inventory counts,



special orders, cyclecounts, backstock organization etc.Create and manage tools to manage beloved's organic growth within our pre-established communityOversee the beloved training program, ensuring completion across our fleet of storesBe our subject matter expert in gemology and beloved productsSupport your team in achieving and exceeding monthly, quarterly, and annual sales goals within store as specified by the Regional Operations ManagerAnalyze and implement actions to meet sales targets; merchandising, sensory experience, product levels,guest experience, community eventsWork to unearth creative ways to drive beloved sales in an omni-channel environmentPeoplePassionately lead your team to become product experts and have a hands-on role in their developmentLead the recruiting and hiring process, building a pipeline that can be tapped into as neededPlay a leading role in the training and development of all team membersProvide timely feedback and follow-up + follow through, and approach difficult conversations as anopportunity for growthIdentify potential development opportunities for successors on team and work to develop team membersinto leadersEnroll connectors in continuous product knowledge trainingWhat You'll BringRequired2-3 years of previous retail management experienceAbility to work a full-time schedule including varied hours/days including nights, weekends, and holidaysas neededAbility to travel to other stores/regions as needed for training purposesWorking knowledge of MS Office (word, excel and outlook)Self-starter with solid interpersonal, communication, organization, and follow-through skillsPassion for a unique guest experienceAn ability to integrate a fun, mindful and positive working atmosphereCommunication that is lead with honesty and kindnessHighly motivated, able to set priorities and react accordinglyPreferredExperience working in a retail luxury goods or fine jewellery organizationGIA certification/gemology specialization

📌 Store Manager: Park Royal, Vancouver
🏢 bluboho
📍 Vancouver