Support impeccable service delivery as a Dispatch Coordinator in Edmonton, where you will manage technician schedules and service calls to ensure customer satisfaction. This role demands solid organization and communication skills.Reporting to the Director of Service, the Dispatch Coordinator is vital in directing technician workloads and ensuring alignment with customer expectations. Your role involves managing the dispatch call board, scheduling preventive maintenance, and maintaining communication with technicians about job details,



ensuring all logistics run smoothly even in a fast-paced environment.Key Responsibilities:Manage and prioritize the dispatch call board effectivelySchedule service calls based on urgency and customer needsMaintain technician schedules, covering vacations and time-offCommunicate effectively with customers regarding servicesCoordinate technician training and resource requirementsRequirements:1-3 years of dispatch experience preferredStrong proficiency in Microsoft applications, including ExcelExcellent problem-solving and communication abilitiesHighly organized with multitasking capabilitiesSelf-motivated and adaptable to changing demandsElevate operational efficiency and service excellence in your new Dispatch Coordinator role.

📌 Dispatch Coordinator For Technician Management (Edmonton)
🏢 DSL
📍 Edmonton