Explore a rewarding career as a French Bilingual Customer Support Specialist with JPMorgan Chase. Provide exceptional support to merchants by resolving payment-related inquiries efficiently.
In this role, you'll serve as an advocate for both merchants and internal partners, ensuring a smooth resolution process for payment issues. Your bilingual proficiency in French and English will be key to delivering a high standard of customer service. You'll thrive in a fast-paced setting, utilizing valuable judgment and empathy throughout each interaction.
Key Responsibilities:
• Handle customer interactions with empathy and respect
• Apply logical approaches for quick problem resolution
• Stay engaged with customers while using multiple systems




• Maintain personal excellence through integrity and accountability
• Adapt to a quick-paced environment effectively
Requirements:
• Minimum of one year in customer support is required
• Must work in a phone-based support setting
• Basic computer proficiency required
• High School Diploma or equivalent needed
• Bilingual proficiency in French and English required
Bring your skills and passion for customer service to JPMorgan Chase, contributing to a diverse and inclusive workforce.
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📌 French Bilingual Customer Support Specialist Toronto
🏢 Fairygodboss
📍 Toronto