Enhance lives as a Customer Care Representative with Connect Hearing in Sunshine Coast, BC. Thrive in a rewarding role focused on delivering exceptional customer experiences at our retail clinic.As a Customer Care Representative, you will engage with clients to manage appointments, maintain their accounts, and provide outstanding service across multiple channels. Your contributions will support the dedicated team of Hearing Care Specialists and streamline processes like insurance billing for optimal client satisfactionKey Responsibilities:
Provide high-level customer service in person, by phone, and through email
Schedule appointments and organize relevant files for the clinic
Maintain and manage existing client accounts effectively
Facilitate third-party billing with insurance companies
Assist with device cleanings and minor in-clinic repairsRequirements:
Robust communication and interpersonal skills
Background in

📌 Customer Care Representative At Connect Hearing Gibsons
🏢 Sonova Group
📍 Gibsons