Harness your audiovisual expertise as a Video Technical Lead for Encore. Focus on delivering exceptional service while managing sophisticated audiovisual setups.In this role at Encore, you will ensure successful event operations by setting up and managing audiovisual systems. Client satisfaction and effective troubleshooting are crucial aspects of this position. Candidates should have 2-3 years of audiovisual experience and a dedication to providing reliable service and support.Key Responsibilities:Operate and break down audiovisual equipment key to eventsTroubleshoot and handle unexpected technical issuesCoach and mentor team members effectivelyCommunicate closely with clients to assure satisfactionOversee event operation to ensure client needs are metRequirements:High school diploma is necessary; Associate's degree preferred2-3+ years of customer service experience2-3+ years in audiovisual operationsAchievement of Technical 1-Star CertificationAbility to lift equipment weighing up to 50 lbsLead the technical aspects of audiovisual events while ensuring high standards of customer service.

📌 Event Video Technical Lead Role (Toronto)
🏢 Encore Canada
📍 Toronto