Join Mark's Stores as a dynamic Customer Experience Manager. Focus on enhancing customer engagement and leading a motivated team, all while delivering outstanding service.In this leadership role, you will partner with Store General Managers to develop a strong, diverse team and ensure effective operations. Your efforts will connect shoppers with products and services, making their lives warmer, drier, safer, and more comfortable while driving a culture of excellence.Key Responsibilities:Recruit and train a diverse and effective teamAnalyze customer feedback for continuous improvementOversee the Manager on Duty programCreate a positive culture of service recognitionHandle customer issues effectively and promptlyRequirements:Strong retail leadership experience requiredExcellent interpersonal and communication skillsCustomer-centric approach with problem-solving abilitiesFocus on achieving sales and customer satisfaction goalsCapacity to thrive in a fast-paced settingLead the charge in transforming customer experiences at Mark's Stores while fostering a results-driven environment.

📌 Customer Experience Leadership Role At Mark'S (Fort Ware)
🏢 SportChek
📍 Fort Ware