Join GreenShield as a Supervisor in the OnePoint Patient Care Team, focusing on exceptional patient and provider interactions. Leverage your skills in managing referrals and development.As the supervisor of the OnePoint team, you will oversee the patient intake process, ensuring optimum service delivery and compliance with healthcare standards. Your role will include mentoring team members, streamlining their tasks, and collaborating closely with various stakeholders to enhance patient experiences and resolve inquiries efficiently.Key Responsibilities:Hire, train, and build a resilient PSP teamManage scheduling and implement system processesEnsure adherence to service protocols and healthcare guidelinesCommunicate efficiently with various stakeholdersHandle client escalations and drive service excellenceRequirements:Over 3 years in healthcare, with PSP experience preferredUnderstanding of financial support and pharmacy operationsProficient in relationship management and performance monitoringAbility to troubleshoot PSP-related issuesExperience in process improvement and data analysisEnhance patient care by leading the OnePoint Team at GreenShield and making a significant difference in the healthcare community.

📌 Greenshield Patient Care Team Supervisor (Ottawa)
🏢 Green Shield Canada (GSC)
📍 Ottawa