Become a key player at Birchwood as a Customer Service Representative. Enjoy a full time position providing outstanding service through phone and digital communications.In this fast-paced Contact Centre role, your primary focus will be on delivering exceptional customer experiences. You will engage with clients via calls, texts, and emails, requiring excellent multitasking skills and a proactive approach to meet booking targets while maintaining high standards of service.Key Responsibilities:Manage incoming and outgoing calls with professionalismEfficiently gather customer information across various systemsResolve customer inquiries and facilitate appointment bookingsPrioritize urgent issues for quick resolutionUtilize technology effectively in daily tasksRequirements:Strong background in customer service, preferably with call center experienceExcellent communication and organizational abilitiesAutomotive industry knowledge preferred but not requiredValid driver's license and clean driving record necessaryTransport required for commuting to the siteContribute significantly to Birchwood's mission of delivering top-notch automotive services in a rewarding environment.

📌 Join Birchwood'S Customer Service Team (Winnipeg)
🏢 Birchwood Automotive Group
📍 Winnipeg