Step into a vital role at Versaterm as Manager of Renewals, focusing on vital contracts in public safety. Your leadership will be key in managing renewals and customer satisfaction.As a critical figure in the renewals function, you will be responsible for ensuring that contracts are renewed on schedule and supported effectively by the Renewals team. With a solid partnership approach, you will work alongside Sales, Customer Success, and Legal to drive retention and revenue goals. A focus on metrics and performance evaluation is essential.Key Responsibilities:Lead the renewals lifecycle processes and strategiesEnsure proactive initiation of renewals before expirationCollaborate with multi-disciplinary teams on contractsRegularly review and manage the renewal pipelineCoach and develop Renewals Specialists for successRequirements:Bachelor's degree in relevant fields5-8 years in renewals or customer success managementExperience with complex contract negotiationsStrong proficiency with Salesforce reporting toolsExcellent communication and people management skillsContribute to public safety solutions while driving renewal success at Versaterm.

📌 Versaterm Renewals Manager Position (Vancouver)
🏢 Decisive Point
📍 Vancouver