Become a key player in delivering exceptional customer service as a Guest Services Representative at Great Canadian. Thrive in a lively gaming environment while ensuring guests feel valued and welcomed.This position, supervised by the Manager of Operations, prioritizes customer engagement and effective communication. You will be responsible for adhering to protocols and creating a positive atmosphere for guests and team members alike. Your ability to navigate service interactions will directly impact guest satisfaction.Key Responsibilities:Manage the guest service switchboard and re-direct inquiriesGreet and assist guests, providing event informationMake explicit PA announcements regarding facility happeningsMaintain the Encore Rewards program and engage new membersResolve guest issues and maintain service standardsRequirements:High School Diploma is requiredOne-year experience in customer service preferredCapable of securing a Gaming LicenseAvailable for flexible shifts, including nightsStrong interpersonal skills to exceed guest expectationsDeliver exceptional service and create memorable experiences for guests at Great Canadian Entertainment.

📌 Customer Service At Great Canadian Entertainment (Stirling-Rawdon)
🏢 Great Canadian Entertainment
📍 Stirling-Rawdon