Parts & Rentals Advisor - Lethbridge, AB6 days ago Requisition ID: 1149Looking to expand your experience and grow your career with an amazing organization?Flaman Sales Ltd.Has a great opportunity for you !!!! Our Lethbridge, Albertalocation has an opening for an enthusiastic, friendly and ambitious Parts & Rentals Advisorto join our team!!!Flamanoffers advancement opportunities within the company, competitive compensation, excellent benefits, an RRSP plan, a positive workplace atmosphere,and three weeks vacation!!!At Flaman, we value the importance of building strong relationships with our customers as well as within our team. We have a strong customer service focus and believe in making things better, one customer at a time.Primary Responsibilities include (but are not limited to):Provide excellent customer service to both internal and external customersAdvise on customer inquiries and requests in person, over the phone, via email and through Kenect (text messaging)Remain current with product knowledge regarding parts, hardware, inventory, fleet and new equipmentComplete required paperwork with accuracy according to company policies, procedures and protocolsOffer your expertise and knowledge on parts and rentals for ag equipment and trailer rentalsWorking with customers and manufacturers to ensure warranty forms/requests are successfully completed for parts and hardwarePerform regular inventory cycle counts and maintain up to date accurate records for parts,



hardware and other categories as assignedAssist with year-end inventory countsBack counter parts support (to the mechanics)Prepare invoices and process paymentsFollow up with customers (parts & rentals)Maintain regular communication with Store/Divisional Managers (Parts & Rentals)Co-ordinate shipping on rental equipment (ie. Deliveries to customers, moving items to other stores/dealers)Monitor condition and functionality of rental equipment and notify Store/Divisional Rental Manager of replacement needsAssist in maintaining updated file on each rental asset containing (all checklists, all CVIPS, registration info, and copies of work orders)Various clerical duties including photocopying, sorting/filing, etcSchedule customer rental bookingsCollaborate and follow up with other internal departments as neededOccasional out of town/overnight travel may be necessaryComply with company policies, procedures and protocolsWork in GPS system for monitoring/tracking trailer unitsAssist in maintaining a welcoming, organized and clean workspace and showroomUse safe work practices to ensure safety of all staff, vendors and customersOther tasks and administrative duties as requiredWeekend and Stat Holiday working hours as scheduledOvertime may be necessary during busy seasonsSkills and Qualifications:Recognize the importance of building solid, lasting relationships with customers, vendors and co-workersHigh school Diploma or equivalentMinimum 2 years experience in similar role (preferred)Experience working in agriculture industry (preferred)Proficient with technology, computer applications, including Microsoft Office and other industry specific software programsFamiliarity with mechanical and agricultural equipment /trailers (considered an asset)Self-motivated and results-orientedMust be accountable, reliable and have good problem-solving skillsGood time management skills with the ability to multi-task and balance prioritiesStrong organizational skills, attention to detail and excellent follow-through

📌 Parts & Rentals Advisor - Lethbridge, Ab
🏢 Flaman Group
📍 Lethbridge