Compensation is competitive and commensurate with experience. We offer a comprehensive benefits package and opportunities for professional growth and development.At Resolve Sleep Health, we believe that better sleep leads to a better life — and we're on a mission to help Canadians from coast to coast wake up healthier, happier, and more energized.As Canada's largest independent provider of sleep health services with over 145 clinics (and growing!), we're transforming the way patients experience care. Through innovation, technology, and compassionate teamwork, we're making sleep health accessible, effective, and life changing.Position SummaryThe Administrative Assistant is responsible for supporting the effective day-to-day operation of the Oxygen team. This position provides general administrative support to employees and management, coordinates office activities, maintains records, assists with scheduling, and ensures administrative processes are completed accurately and efficiently. This position is full-time in office located at 24 Viceroy Road Unit #2 Vaughn, ONThe successful candidate will be organized, approachable, detail-oriented, service-focused, and comfortable managing multiple administrative tasks throughout the day.Key ResponsibilitiesHandling of incoming calls from patients and referral sources (physicians, hospitals, nursing homes etc)Liaising with patients and referral sourcesOxygen equipment troubleshooting by telephoneCoordinating and scheduling of patient appointments, oxygen setups and deliveriesArranging and confirming patient appointments and deliveriesIntake of orders for oxygen therapy and respiratory care by telephone,



email and fax.Timely response to inquiries from patients and referral sourcesData input and tracking into the CRM/EMR systemRecording and distribution of staff meeting minutesOrdering of office supplies and stationeryCompetitive payPaid wellness daysRRSP Matching programClinic Incentive programPaid vacationThe ideal candidate will have the following skillsAn inherent ability to build quick and earnest rapport with customers.Exceptional communication skills, both verbal and writtenA high level of confidence in identifying the client's needs and acting accordinglyAbility to quickly learn new software programs and other technologiesExcellent organizational skills with attention to detailStrong awareness of patient confidentiality.Team collaborationAbility to work as part of a team under minimal supervisionRequirementsHigh school diplomaPost-secondary education such as a Medical Office Assistant diploma is preferredExperience with CRM or EMR programs such as Salesforce in an assetExcellent ability to navigate and learn computer applicationsProficiency in Microsoft Office software applications (MS365)Minimum of 1 years of administrative or customer service experienceNote: A combination of education and experience outside the standards below may also be considered.This is more than a job — it's a chance to make a real difference. Learn more about us at www.Resolvesleep.Com.We're committed to fostering an inclusive workplace that reflects the communities we serve. We welcome applicants from all backgrounds and will provide accommodations as needed throughout the hiring process.We thank all candidates for their interest; however, only those selected for an interview will be contacted.

📌 Administrative Assistant (Vaughan)
🏢 Resolve Sleep Health
📍 Vaughan