Markage is looking for a Content Operations Associate to join our fully remote Canadian production engine. This role focuses on the practical handling, updating, and quality-checking of content that supports production delivery.You will work inside our internal systems and tools to prepare, adapt, and quality-check content and related operational materials. This is not a traditional administrative role. It is a hands-on content operations role for someone who can write clearly, follow processes carefully, and use digital tools to maintain steady output.You will support both self-service and enterprise capacity workstreams. Your work helps the production engine stay reliable so client-facing teams can deliver a consistent experience.This position is ideal for someone who likes clear ownership of assigned work, pays attention to detail in written materials, and performs well in a structured remote workplace with measurable daily output.Essential duties:Prepare, update,



and quality-check content and operational materials using internal systems and tools.Execute assigned content operations tasks with accuracy and consistency according to established processes.Support client-facing teams by preparing materials, tracking status, and resolving routine content-related issues.Maintain organized records of completed content work and flag process gaps for improvement.Follow established content and production processes and timelines to support reliable output.Essential requirements:Demonstrated ability to handle content and digital processes accurately and efficiently.Strong written communication skills with the ability to produce clear, accurate output under volume.Demonstrated reliability and ability to sustain a high-volume workload in a remote setting.Ability to maintain accurate records and follow established processes.Holds a valid Dex Professional Specialist Certification (DEX-PSP) in the Arts, Media & Creative Production domain.Preferred qualifications:Prior experience in content operations, production support, or agency environments.Experience working in a fully remote role with clear daily output expectations.

📌 Content Operations Associate (Ottawa)
🏢 Markage
📍 Ottawa