Enhance customer interactions at Staples Japan by becoming a Customer Support Specialist for ServiceOntario. Deliver critical support and streamline essential services in-store.In this position with Staples Canada, you will play a vital role in providing customers with access to government services. Your primary duties will include assisting customers with various inquiries and transactions, requiring strong problem-solving skills and customer service experience. Enjoy a dynamic retail setting while ensuring compliance with protocols.Key Responsibilities:Provide respectful and knowledgeable customer serviceCommunicate service options, fees, and eligibility clearlyHandle escalated interactions and involve leadership when neededTrain peers and support new associates effectivelyEnsure compliance with privacy and safety protocolsRequirements:1-2 years prior customer service experienceStrong communication skills across various platformsAbility to work in a fast-paced environmentProficient in software for data access and reportingBilingualism in English/French is an assetBecome part of a supportive team that prioritizes customer satisfaction and compliance at Staples.

📌 Serviceontario Customer Support Specialist (Welland)
🏢 Staples
📍 Welland