ABOUT USAt TTC, we areEnriching lives by connecting people and places.For over 100 years,we'vebeen bringing the world closer together by crafting journeys that create lasting memories, lifelongfriendshipsand meaningful cultural connections. Across more than 70 countries and our award-winning brands, we design and deliver travel experiences that go beyond sightseeing - they change perspectives.Behind every unforgettable journey is a passionate team making it happen. That's where you come in.OUR VALUESEverything we do is guided by our five shared commitments:Value Every Voice - We put people first.Act with Integrity - We dowhat'sright.Explore Beyond Boundaries -We'redriven by curiosity.Own the Outcome - We take responsibility for our decisions.Succeed Together -We'vegot each other's backs.POSITION SUMMARYThe Product Manager is responsible for designing, sourcing, and managing African travel products (FIT, group tours, and luxury safaris). This role blends strategic planning, supplier partnerships, and destination expertise to deliver high-quality, market-ready itineraries across Africa.What Makes This Role Unique:For African Travel Inc.Robust focus on custom FIT itineraries for North American travelersEmphasis on luxury and tailor-made experiences, small group itineraries, both locally hosted and guidedClose alignment with travel advisors and agency networksFor Lion World TravelMix of group tours and FIT productsStrong emphasis on value-driven premium travelKEY RESPONSIBILITIESDevelop and maintain a portfolio of African itineraries (luxury, premium, and experiential)Create packages across destinations such as Kenya, Tanzania, South Africa, Botswana, and ZimbabweDesign specialized experiences (Big Five safaris, honeymoons, family travel, rail journeys, cultural tours)Continuously refresh products based on trends and customer demandContract and negotiate with lodges, camps, airlines,



and local DMCsMaintain strong relationships with key African partners and tourism boardsConduct FAM trips to inspect properties and experiencesEnsure product quality aligns with brand standards (luxury, service, sustainability)Pricing & Commercial StrategyBuild and manage pricing structures (net rates, commissions, markups)Account for seasonality, park fees, and currency fluctuationsEnsure profitability targets while maintaining competitive positioning in the North American marketProduct Performance & OptimizationMonitor booking trends, conversion rates, and customer feedbackAnalyze product performance and identify gaps or underperforming itinerariesOptimize offerings to improve margins and customer satisfactionPartner with marketing teams to develop brochures, digital content, and campaignsSupport sales teams with training on destinations and itinerariesEnsure product content is accurate, compelling, and aligned with brand storytellingOperational CoordinationWork closely with operations teams to ensure seamless delivery of tripsManage updates, cancellations, and supplier changesEnsure compliance with travel regulations, insurance requirements, and safety standardsROLE SUCCESS CRITERIAProduct profitability and margin performanceGrowth in African travel salesSupplier performance and contract efficiencySpeed to market for new itinerariesKEY COMPETENCIES FOR SUCCESSDescriptionLinked Value/sCommunication&InfluenceClearly communicates ideas, builds rapport,



and influences others to achieve effective outcomes.Value Every Voice, Succeed TogetherCustomer FocusUnderstandscustomer needs anddeliverssolutions that create a high-quality, consistent experience.Value Every Voice, Own the OutcomeResponds effectively to change,adjustingpriorities and approach to meet evolving needs.Explore Beyond BoundariesQuality & Attention to DetailEnsures accuracy, consistency, and high standards in all work, minimizing risk and reworkAct with IntegrityCourage & Decision MakingMakes confident,timelydecisions and challenges the status quo to improve outcomes.Own the Outcome, Explore Beyond BoundariesYOUR EXPERIENCE AND EXPERTISETechnicalSkillsetStrong negotiation and contracting skillsCommercial and analytical mindset (pricing, margins, forecasting)Ability to manage complex, multi-country itinerariesExcellent communication and cross-cultural collaboration3-6+ years in African travel product development, contracting, or tour operationsExperience working with African DMCs and safari suppliersDeep knowledge of African destinations and safari logisticsFirst-hand travel experience in Africa (highly preferred )Degree in Tourism, Hospitality, Business, or related field (highly preferred)TRAVEL & OTHER REQUIREMENTSTravel: Up to 4 international trips and 4 domestic trips per yearThe Travel Corporation is committed to providing an inclusive and accessible recruitment process and welcomes applications from all qualified candidates. Accommodations are available upon request for candidates taking part in all aspects of the recruitment and selection process. If you require an accommodation, please let us know and we will work with you to meet your needs.Please note that artificial intelligence (AI) may be used as part of our recruitment process to screen, assess, or select applicants for this position.

📌 Product Manager, Africa (Ottawa)
🏢 The Travel
📍 Ottawa