Join CAA Insurance as a Customer Support Associate to enhance client satisfaction through effective communication and support for policyholder inquiries.In this role, you will support the Insurance Sales and Service team by responding to inbound calls and assisting with technical inquiries related to CAA Connect and CAA MyPace. You will help collect data for reporting while contributing to various departmental initiatives. Candidates should possess solid communication abilities and a commitment to providing high-quality service.Key Responsibilities:Answer calls from CAA Insurance policyholders effectivelyProvide support for CAA Connect and MyPace inquiriesCollect data for departmental reporting and insightsEngage in projects that enhance departmental outcomesAchieve Key Performance Indicators related to service qualityRequirements:Completed post-secondary education, University preferred1-3 years of customer service experience in call centersA desire to pursue OTL or CIP designationExcellent written and verbal communication skillsStrong analytical and teamwork capabilitiesProvide outstanding support and improve customer satisfaction at CAA Insurance as a Customer Support Associate.

📌 Caa Insurance Customer Support Associate (Vaughan)
🏢 CAA Club Group
📍 Vaughan