Bilingual Contact Centre Supervisor - English & French (Hybrid) (Toronto)

Bilingual Contact Centre Supervisor - English & French (Hybrid) (Toronto)

25 Sep
|
Accerta
|
Toronto

25 Sep

Accerta

Toronto

Accerta is seeking a Supervisor – Contact Centre (English & French) to lead a bilingual team in a high-volume, multi-channel environment. You will coach staff, manage escalations, and ensure service standards across phone, chat, email, and portal messaging.The role focuses on coaching, onboarding, quality assurance, and continuous improvement, with a robust emphasis on meeting bilingual service obligations and delivering equitable customer experiences.

📌 Bilingual Contact Centre Supervisor - English & French (Hybrid) (Toronto)
🏢 Accerta
📍 Toronto

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