Drive customer success at Autodesk as a Design & Manufacturing Customer Advocate. Use your insights and technical skills to tackle systemic customer issues that enhance product performance.This role combines advocacy with product intelligence, focusing on understanding significant customer challenges. You'll engage in direct customer conversations, analyze support data, and collaborate with teams to formulate strategic solutions.



Your contributions will be instrumental in ensuring Autodesk remains aligned with customer needs and business objectives.Key Responsibilities:Identify and analyze systemic customer issues via support dataEngage with customers to understand their workflowsCraft Reliability Packages that inform decision-makingPropose solutions and track progress on identified issuesBuild robust relationships with Product Management and Engineering teamsRequirements:At least 5 years in relevant technical support or advocacyHands-on experience with Autodesk softwareStrong analytical and problem-solving capabilitiesAbility to influence stakeholders across teamsExcellent communication skills, simplifying complex issuesUtilize your expertise to advocate for Autodesk customers in Design & Manufacturing for meaningful product outcomes.

📌 Design & Manufacturing Customer Advocate Role (Montreal)
🏢 Autodesk
📍 Montreal